We are sorry that you are not 100% satisfied with your purchase!
At LionHeart Active, we want you to be absolutely happy with your purchases and provide you with 30 days to return or exchange your purchases in its original condition.
How to return?
Fill out returns form below
Receive a confirmation email from us.
Mail the product and a copy of the invoice back to us within 30 days upon receiving the item.
How to exchange?
Email us at email@example.com with your invoice number, product information and the product you would like to exchange for.
Once approved, please mail the item back to us.
LionHeart Active Sdn Bhd (1208425-T)
No. 21 Jalan Pandan Indah 4/6A
Pandan Indah 55100
Kuala Lumpur Malaysia
Forms of Returns
We offer the following form of return:
Full refund to the original payment method used.
Note: Shipping cost is non-refundable. Please allow approximately 14 working days for the refunds to take place.
1. To be eligible for a return/exchange, the following conditions must be met:
Item must be in its original condition, unwashed, unaltered, unused with its original tags intact and packaging;
All sale and marked down items are final and NOT eligible for returns or exchange
Promotional items are NOT eligible for returns, however, you may exchange for another product of the same value paid or higher.
2. If the item is not fit for a refund, we will return the item to you at your own cost.